CHAOS Tuesday: Show 06: Dealing with Abstinence

CHAOS Tuesday: Conversations in CHAOS – Show 6: Dealing with Abstinence

In our sixth show, the CHAOS team and our special guest, Marilyn Smith, Head of Information Services and Technology at MIT, discuss how to deal with reluctant users, stakeholders, executive sponsors and peers refraining from participating and contributing to the project. “Nonparticipation” is withdrawing from the activities of the project and from the project in general. It also means that the person or persons do not want to be identified with the project or its activities. We consider:

▪   Secrets to gain participation

▪   Making participation rewarding

▪   Making participation easier

▪   Rules for meetings

▪   Examples of passive aggressive behavior

Part of CHAOS Tuesday looks at resources that an organization can use in dealing with abstinence.

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Marilyn Smith, Head of Information Services and Technology at MIT, worked at The Hanover Insurance Group (and Liberty Mutual Group, Graduated from Babson College.

CHAOS Tuesday is sponsored by:

CHAOS Tuesday: Conversation in CHAOS brings to the forefront principal research and thought leadership in the area of best practices for business information project management. Each week Jim Johnson with co-host Steve Swartz and special guest will explore distinct areas of project management.

The program will cover project cases, suggestions on how to resolve an issue, pitfalls, warning signs, book reviews, and a history of lessons learned.  Each program will dig down deep into one of the CHAOS Best Practices or a burning current issue. Jim Johnson will present special data cuts from the CHAOS research database and what they mean. The team will challenge conventional wisdom, slaughter sacred cows, and question everything.  The program will be featured on The Standish Group website.